Meet The Coach

Nicole’s career working with animals began in Los Angeles, California. After graduating from the University of Miami with a BS in Communication, Nicole moved to the West Coast to pursue a television career. While working for William Morris Endeavor (formerly known as William Morris Agency), Spelling Television, and Jerry Bruckheimer Television, Nicole began volunteering for The Amanda Foundation, an animal welfare organization.

 Finding her work with dogs a life changer, Nicole moved back to Miami, Florida, intending to learn all she could about animal welfare in her hometown. Immediately, Nicole began working for the Humane Society of Greater Miami. She was involved in all aspects of the organization’s operations and fundraising and helped lead the capital campaign for the organization’s Soffer-Fine Adoption Center in North Miami Beach, Florida.

Then, in 2007, Nicole founded Miami Pet Concierge. After years of working in and around the animal shelter system, she learned that one of the number one reasons pets were being given up or returned was “time,” or lack thereof. So, with this knowledge, Nicole started a business to help pet owners become great pet parents. With just a little guidance, education, and support, Nicole has had the opportunity to work hand and paw with thousands of amazing, domesticated animals and their families, caring for and teaching them how to cohabitate peacefully. Today, Miami Pet Concierge is Miami, Florida’s most trusted and respected in-home pet care provider.

 When Nicole and her family relocated to Plano, Texas, in 2021, she knew she would open a second business, combining her passion for pet care and her love of canine wellness. With over 20 years of experience working with dogs, Nicole observed a reoccurring phenomenon – dogs whose brains and bodies weren’t worked out equally were likely to suffer from behavioral issues, primarily due to boredom. Especially older dogs with mobility issues, working dogs that do not receive adequate or proper exercise, and young dogs that are still maturing.

 With this knowledge, Nicole opened The Packin Method. She created a wellness plan combining Treadmill Workouts, Dog Walking, Canine Massage, and Bodywork to better dogs’ mental, emotional, and physical health.

Nicole is married and is the proud momma to Slater (Russian Blue mix), Kevin & Jenny (Italian Spinoni), and Thomas Shelby (Betta fish). 

Awards, Education & Training:

• 2024 “Pet Sitter of the Year” Top 5 Finalist by Pet Sitters International 
• Intern for Dr. Michelle Broadhurst, DC, ICCSP, IVCA, FIAMA, CCRP at Rehab4Pets
• Master’s Certificate in Applied Animal Behavior (UW-AAB) from the University of Washington
• Bachelor’s in Communication from the University of Miami
• Certificate in Foundation of Canine Fitness from Bobbie Lyons Canine Campus 
• Certificate in Small Animal Massage (SAMP) in Maintenance, Performance, and Rehabilitation from Northwest School of Animal Massage (NWSAM)
• Certificate in Myofascial Release Therapy (MFRT), Trigger Point Therapy (TPT), and Stress Point Therapy (SPT) from NWSAM
• Certificate in Myofascial Release Therapy (MFRT), Trigger Point Therapy (TPT), and Stress Point Therapy (SPT) from NWSAM
• Certificate in Canine Water Therapy from La Paw Spa – Levels One and Two of Heart of Canine Aquatics Training Programs
• Certified Fear Free Professional
• Certified in Pet CPR & First Aid from ProPetHero

Volunteer Work:

When not running Miami Pet Concierge, The Packin Method, and the Packin household, Nicole is an active volunteer with Canine Companions for Independence and a volunteer head coach of the Plano Grasshoppers PreK 4/5 Soccer Team!